![]() type f -not -perm 644 -exec chmod 644 +Ĭhmod -R g+w var/cache/ var/logs/ app/config/Ĭhmod -R g+w media/files/ media/images/ translations/ If your file and folder permissions are incorrect, you can run the following commands to reset them: find. The key information we are looking for is in the first, third and fourth columns - the permissions, and the user and group owning the files/folders. It has an option of -l, which lists the contents in a long format, including their permissions and ownership amongst other information.įor a more detailed explanation of what all the information means, take a look at this article The ls command will list files and directories. In this directory, execute the following command: Log into your server using SSH, and change to the Mautic directory using the command This handy script could be found here: GitHub - PeachFlame/cPanel-fixperms Identifying the problem You could ask your hosting provider to run that script to reset the permissions to the correct values. Solution for hosting providers that offer cPanel accessĪ script to fix permissions & ownership, on files & directories, for cPanel accounts. Some hosting providers may be able to create a script to periodically reset permissions if this becomes an ongoing problem for you. ![]() You will need to have SSH access to your server, or ask someone who does to execute these commands for you. Resetting the permissions of your files and folders requires running some commands at the command line. How to fix permission-related problems in Mautic An update has been run as a different user to that which Mautic uses to run - resulting in some files and folders having their ownership changed.The user that Mautic uses to run does not have the appropriate permissions on the files and folders - for example, 'user' isn't able to create directories, or read files.You've uploaded Mautic or made changes to files and folders as a different user to the one that Mautic uses to run - for example you uploaded files using an FTP account with the username 'user' but your web server executes scripts as a user 'www-data'.Problems with permissions and ownership generally occur because: If the permissions are not set correctly, or if the user that is trying to run them does not have the correct access, Mautic will not be able to function and you will see errors in the application and server logs. Mautic needs access to read and write files in the Mautic directory to enable certain functions and scripts to run. Why do permissions problems cause errors in Mautic? Setting your file permissions correctly may not save you from all attacks, but it will help make your Mautic instance a bit more secure. Permissions and ownership settings are critical to ensuring the security of your server and Mautic instance, so it's important to get them right! If your files don’t have the appropriate permissions in place, it’s easier for hackers to intrude on your files and gain access to your Mautic instance. Read more about file and folder ownership. Linux distinguishes between these three user types to prevent users accessing, editing or deleting files they should not be able to change. ![]() Hence, this is also referred to as permissions for the world. Practically, this means 'the rest of the world'. OtherĪny other user who has access to a file comes into 'Other', meaning they have neither created the file, nor belong to a usergroup that owns the file. Groups are used to simplify permissions - all users in a specific group will inherit the permissions assigned to that group, rather than having to assign permissions to each user individually. All users belonging to a group will have the same access permissions to the file. Hence, a user is also sometimes called an owner. By default, the person who created a file becomes its owner. ![]() Ownership determines which user 'owns' the files and folders - and hence is able to carry out actions based on the permission settings. Why are permissions important?įile and folder permissions specify who and what can read, write, modify, and access them. Nginx and IIS servers will have different configurations, but the principles remain the same. This article is written from the perspective of a Linux server using Apache, which is the most common hosting environment for Mautic. There is a strong likelihood that you have problems with the permissions and/or ownership of the files and folders on your Mautic instance. If you experience errors like the following: mautic.WARNING: PHP Warning - require(/mautic/var/cache/prod/doctrine/orm/Proxies/_CG_MauticCategoryBundleEntit圜ategory.php): failed to open stream: No such file or directory - in file /mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 209
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